Burlington Municipal Waterworks

Burlington Municipal Waterworks services the communities of Burlington, West Burlington and surrounding rural areas.  

Main Office

  500 N 3rd St
  Burlington, IA 52601
  Phone:  (319) 754-6501
  Fax:      (319) 754-5492  

Office Hours

  Monday - Friday 7:30 am - 4:30 pm 

After Hours Emergency Line

  (319) 752-7611
* JOB POSTINGS: There are none at this time
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Your Drinking Water

Our disinfection process uses chloramines (chlorine and ammonia). Click here for more detailed information, answers to most frequently asked questions, and information for two groups of people who need to take special care with chloraminated water: kidney dialysis patients and persons who keep fish, aquatic or semi-aquatic life. This information packet can also be picked up at our main office located at 500 N. 3rd St in beautiful downtown Burlington.



Payment Options:
Direct Payment Plan:

Authorizes us to automatically withdraw your payment from your checking account. Click here for the downloadable form. Forms are also available at our main office.
                                                           - OR -
Call 1-888-394-8686: Payments can be made using a Visa or Mastercard over the phone (debit or credit and no fee). Must have account # and address to make payments.

Online Payments: Save time...Pay ONLINE! Visa or Mastercard.  No fee for payments made.
Our online utility billing application gives you access to your account 24 hours a day, 365 days a year. View real time balances, payment amounts and bill due dates. Meter Users can view graphs detailing consumption history. Optimized for mobile devices. Click here to get started!
                                                           - OR -
Visit our main office at 500 N 3rd St in beautiful downtown Burlington:  Payments can be made with cash, check, money order, cashier's check, Visa or Mastercard (debit or credit and no fee).
Please note: A current bill is not necessary to make payments. Payments to your account are accepted any time.